Help

Need help? Travelinius is here.

Always loyal to traveler needs.

About my booking on Travelinius

During early access booking functionality and registrations have been disabled.
In early access all our tour operators will create and review their tours in order to provide you unique experiences.

Travelinius is and always will be free to register and use!
There are no hidden fees.
Our goals is to inspire you to visit the entire word!

The process is very simple…
Register on Travelinius, find the tour of your dreams, book it and… travel! That simple.
In case you have any questions, we are here to help you. Just contact us via the contact form on the footer.

You can search by destination and departure month. Not enough? Travelinius has you covered. Click the “Advanced Search” button on the tours page in order to refine your search and find exactly what you are looking for. The more tours added by tour operators, the more filters will be available to you.

This means that your search is too specific. Try clearing some filters or changing others, such as locations and departure. You can also start from scratch and make sure you broaden your search.

Each tour has the overview of your activities on your tour, the itinerary, a gallery of images, and the availability in order to make a request to book the tour.
Moreover, there is further information of what is and is not included.

It depends on your tour choice.
Most of the tour operators organize the room type on a twin basis.
Though, some tours provide you the ability to choose the Hotel as well as the room type you are looking for.

On the tour page, click the request to book tab. The calendar with the available dates will show. Find which availability best suits you and select it. From below, on Place Order, the departure date will be shown based on your calendar selection. Next, enter the number of adults and press the Book now button. Fill out the pop up form, submit it and proceed with payment. A confirmation email will be sent to assure you that the tour has been booked.

As soon as you know the exact dates you want to travel, you may proceed in booking.
During traditionally busy periods (Christmas, Easter, Summer), you should request to book as early as possible.

If you have special dietary requirements or allergies, you must complete it on the booking form inside the field “Notes about your booking, any special requirements etc”. We cannot guarantee that your wishes will be fulfilled, but we will do our best to inform the tour operator who created the tour about your requests.

Yes, full payment must be made beforehand to ensure the best experience possible for you.

100%! While on Travelinius, any data you enter is encrypted with “Let’s Encrypt”. You may verify this with the green lock before the URL. On payment you will be redirected to the ever secure PayPal website. Travelinius protects you through the whole process.

In case you have an account you can pay via PayPal.

Payment via Credit card (Visa, Master Card, American Express, Discover, JCB, Diner’s Club and EnRoute) is also possible through the safe environment provided by PayPal. An account is not required in this case.

Travelinius accepts all currencies supported by PayPal. All currencies however will be converted into United States Dollars (USD). Your card provider may charge for the currency conversion so make sure you know said fees.

As soon as your payment is completed, Travelinius will begin the process of acquiring your required documents and will send it to you through email.

Our mindset is that there is always room for improvement and we need your help to do that! Do you have a suggestion? Fill out the contact form found on the footer of any page and we will forward it to the appropriate department. You may see your change on Travelinius! Help us create the best experience for you.

After I book my tour on Travelinius

For a domestic tour that includes airline tickets, only a government ID is required.
For international tours, the passport is necessary as well as most of the times the visa.
If passport is necessary, you have to be sure that you have empty pages to be filled from the competent authority.
Please, be advised to check if you need a visa for your destination.
Our agents are not responsible for information regarding visa or passport requirements.

Name changes are not allow in any circumstances. Once the ticket is issue the name can’t be changed.

Travel insurance is not compulsory.
However, it is recommended for your own safety.
A good travel insurance must cover personal injury, death, unexpected medical expenses, injuries, theft, lost luggage, repatriation expenses and evacuation expenses, cancellation, personal liability and loss of personal property.
For your information, please ensure that your travel insurance policy covers injuries of all the adveture activities.

The ideal is to keep an eye on exchange rates, so you get the most for your money.
Having cash in the correct currency before you arrive to your destination is definitely more safe. Moreover, ATM fees in different countries may not be in your budget.

For most destinations it is not wise to drink the local water. To be safe prefer bottled water.

Food is one of the most exciting parts of travel. There may be some familiar fare but often you’ll be confronted with the new, interesting and downright weird of the culinary world but we like to think of it as an adventure for all the senses.